Trong bài viết này
Original KB number: 2958272
Symptoms
After you send an email using sakymart.com Outlook 2007 or later versions, a copy of the email message is not saved to lớn the Sent Items folder.
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Cause
The Save copies of messages in the Sent Items folder option in Outlook is disabled.
Resolution
Enable the Save copies of messages in the Sent Items folder option by following the steps below for your version of Outlook.
In Outlook 2010 or later versions:
Select File, & then Options.
In the Outlook Options dialog, select Mail.
Under the Save messages section, enable the Save copies of messages in the Sent Items folder option.
Select OK.
In Outlook 2007:
Select Tools > Options.
Under the Preferences tab, select E-mail Options...
Enable the Save copies of messages in Sent Items folder option.
Select OK.
More information
The Save copies of messages in Sent Items folder option can be controlled using the Outlook Group Policy setting. You can find the policy setting below, depending on your version of Outlook.
Outlook 2007:
Policy Path: User Configuration/Administrative Templates/Classic Administrative Templates (ADM)/sakymart.com Office Outlook 2007/Tools | Options.../Preferences/E-mail Options
Outlook 2010:
Policy Path: User Configuration/Administrative Templates/Classic Administrative Templates (ADM)/sakymart.com Outlook 2010/Outlook Options/Preferences/E-mail Options
Outlook 2013:
Policy Path: User Configuration/Administrative Templates/sakymart.com Outlook 2013/Outlook Options/Preferences/E-mail Options
Outlook 2016:
Policy Path: User Configuration/Administrative Templates/sakymart.com Outlook 2016/Outlook Options/Preferences/E-mail Options
In the dialog box for the policy setting, select Enabled to lớn enable the policy và select the Save copies of messages in Save Items folder option (The screenshot for this step is listed below).
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The Registry keys associated with the Save copies of messages in Sent Items folder option are as follows:
HKEY_CURRENT_USERSoftwaresakymart.comOffice\OutlookPreferencesHKEY_CURRENT_USERSoftwarePoliciessakymart.comOffice\OutlookPreferences
Where is your version of Outlook:
Outlook 2016, Outlook for sakymart.com 365 and Outlook 2019 = 16.0Outlook 2013 = 15.0Outlook 2010 = 14.0Outlook 2007 = 12.0
DWORD Value Name: SaveSentValue Data:
0 = Disabled; Sent emails will not be saved in the Sent Items folder.1 = Enabled; Sent emails will be saved in the Sent Items folder.